System Installation and Support
The Smart-Trac POB system is highly configurable and is tailored for each site operation by clients' principal users. EPIC provide all the training and user suport to ensure that the system meets each site's particular needs. We provide continuous assistance configuring updates such as, new lifeboats/internal muster stations and additional remote sites.
EPIC provide "cradle to grave" support services. These include system planning for configuration, WLAN coverage for the internal and external muster areas, gangway cable routing and reader installation, server and system UPS installation, and network connectivity to local and remote sites.
Components include: Smart-Trac software, server (configured to suit site resilience requirements), equipment interface components, ATEX Zone 1 gangway readers, Internal and external industrial Wi-Fi Access Points, and ruggedized ATEX Zone 1 hand held readers.
EPIC services include:
Installation Planning - site survey.
System build and Factory Acceptance Test.
Packaging and Freight delivery worldwide.
Installation of all system components, system commissioning and Site Acceptance Test.
Comprehensive User Training, Heli-Admin, OIM, Safety Staff and Muster Checkers.
Commissioning Assistance including expert user on site for procedures and "go live" operational support.
Post commissioning support.
Remote link support.
Database backup.
Local configured spares holding.
User Training Services - Vantage Registered.
EPIC provide "cradle to grave" support services. These include system planning for configuration, WLAN coverage for the internal and external muster areas, gangway cable routing and reader installation, server and system UPS installation, and network connectivity to local and remote sites.
Components include: Smart-Trac software, server (configured to suit site resilience requirements), equipment interface components, ATEX Zone 1 gangway readers, Internal and external industrial Wi-Fi Access Points, and ruggedized ATEX Zone 1 hand held readers.
EPIC services include:
Installation Planning - site survey.
System build and Factory Acceptance Test.
Packaging and Freight delivery worldwide.
Installation of all system components, system commissioning and Site Acceptance Test.
Comprehensive User Training, Heli-Admin, OIM, Safety Staff and Muster Checkers.
Commissioning Assistance including expert user on site for procedures and "go live" operational support.
Post commissioning support.
Remote link support.
Database backup.
Local configured spares holding.
User Training Services - Vantage Registered.
